At Florist Hatton, we believe that every customer deserves an inclusive, accessible online experience. Our mission is to make ordering flowers online in Hatton simple and convenient for everyone, regardless of ability or technology. We are dedicated to improving accessibility across our digital services so that all Hatton customers can enjoy easy and joyful ordering from our florist shop.
We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which outline best practices for web accessibility. These guidelines help ensure that our website is usable and understandable for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. By following these internationally recognised standards, Florist Hatton aims to remove barriers and make our floral ordering service truly accessible to all members of the Hatton community.
Our website has been designed and tested to be compatible with leading screen readers. We use descriptive alternative text for images, including product photos, and ensure proper use of headings and semantic structure throughout the site. Buttons, links, and interactive elements are clearly labelled, making it easier for text-to-speech software to interpret and convey information to users. Our goal is for visually impaired customers to browse our floral collections, select arrangements, and complete orders independently and with confidence.
Florist Hatton’s website features a high-contrast colour scheme and easy-to-read fonts to assist users with low vision or visual processing difficulties. We avoid colour combinations known to present challenges for common forms of colour blindness and maintain sufficient contrast ratios according to WCAG recommendations. This commitment helps to ensure that text and essential controls are easily distinguishable, aiding all customers in purchasing flowers online without unnecessary obstacles.
Accessibility is an ongoing process, and we regularly review our website to identify areas for enhancement. We value feedback from our customers and encourage anyone who experiences difficulties using the Florist Hatton website to get in touch. If you encounter an accessibility barrier or have suggestions to improve your experience, please contact us with the details, including the nature of the issue and the page or feature affected. Our team is committed to responding promptly and working towards an effective solution.
At Florist Hatton, we recognise that accessible design is essential for an enjoyable online flower shopping experience. Our commitment means that all customers in Hatton, including people with disabilities, can browse, customise, and order floral arrangements online with ease. Whether you are sending flowers for a special occasion or just because, we want to ensure your online ordering journey is smooth, accessible, and user-friendly for everyone in our Hatton community.
If you need assistance in accessing our services or have specific accessibility requirements, please contact Florist Hatton. Your input is invaluable to us as we strive to enhance the inclusivity of our website and services. We look forward to serving every customer with respect, dignity, and a dedication to accessibility.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
